If your phone number has been deactivated, lost, or can't reach it. You can change it to a new phone number so you can receive a verification code whether to log in or to secure your account.
If your linked phone number has been deactivated, can't be reached, or lost, even if you want to change it for any reason, you can follow the instructions below in order to change your phone number on Bigo Live.
How to change the phone number
- Contact us on Whatsapp.
- Write your BIGO ID.
- Follow instructions that we sent to you.
- Once it's changed you can log in again.
Read the service description below before messaging us - Service fees apply.
Service Details
- Service name: Change Phone Number.
- Fees: Start from 120 US Dollar.
- Payment options: Payoneer - Bank transfer - USDT (Crypto).
Frequently Asked Questions.
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How do I replace my phone number
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By following the instructions above you can replace your phone number on Bigo Live.
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How do I log in to Bigo
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By using your login information phone number, and password or using the same method you've registered your account such as email or linked social media account.
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I can't find my account
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By following the instructions above or referring to Recover Account service.
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I can't receive the verification code
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If you have many verification code requests, wait 24 hours from the last attempt. But if your linked phone number can't be reached for any reason then follow the instructions above to change it to a new phone number.
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How long it takes changing the phone number
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Usually, take 24 hours, but in some cases may take 3 working days. Make sure that you completed your request on time to avoid delays.
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What is Bigo Live Help email and phone number?
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You can chat us or email us on:
eMail: feedback@bigohelp.com
WhatsApp: +13134666647
— Make sure you explain your message and write your Bigo ID. Otherwise will be ignored.