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BIGO LIVE: T-shirt, Pullover Hoodie, Pillow and Phone covers and more.

Terms of Use

BIGO LIVE | Customer Service


First:
Terms of use and privacy policy for "Bigohelp.com", which is defined later within the terms of use and privacy policy as "we - our site - our service - our service - with us - with - Bigohelp - Bigohelp.com". By communicating with us through the methods available on our website "Bigohelp.com" in any way, you agree and acknowledge to the terms of use and the privacy policy described in this item and this page.

Second:
You agree and acknowledge that "Bigohelp.com" is an independent website that provides customer services and online services and is not affiliated with or managed by BIGO TECHNOLOGY PTE. LTD. or any of its branches or official or unofficial agents. And communicate with us or request any of the services that we provide in any way through our website or through the communication methods available on our website means you agree and acknowledge to the terms of use.

Third:
You agree and acknowledge that we provide services such as but not limited to (Recover stolen/hacked accounts, change phone numbers, change bigo id, unblock banned accounts, create family groups and selling our accounts ...etc) as a third party and not as a BIGO TECHNOLOGY PTE. LTD., and any required informaion that we ask from you it's the same requiring information that BIGO TECHNOLOGY PTE. LTD. required to complete the service we provide and we do not have authority to change, modify and/or skiping those required information.

Fourthly:
You agree and acknowledge that when we required any information from you in order to provide our services successfully for you based on requirements BIGO TECHNOLOGY PTE. LTD. those information will be shared and available for/with BIGO TECHNOLOGY PTE. LTD. and we do not share those information with any other 3rd party under any cercumstances except the channels you use to share your information with us such as but not limited to (eMail services, whatsapp, live chat or/and available channels we use on our website to let you commincate with us) those channels have their own terms of use and privacy police and you should read them through their platforms and we are not responsible in behalf of them.

Fifthly:
You agree and acknowledge that we have the right to refuse and/or cancel your request at any time in cases such as but not limited to any kind of method/attempt for stealing another user's account, impersonation and/or attempting to manipulate and fraud. Also we have the right to cancel your request and consider it complete at any time, and you are not entitled to claim the refund of any fees you paid in full or part of it for the service provided to you without explanation or information.

Sixthly:
You agree and acknowledge that all our services that we provide to you are paid services and these fees are not charged by BIGO TECHNOLOGY PTE. LTD. and we set service fees according to what appropriate for us. You are not entitled to object or request a refund of the service fee in full or part of it after paying it under any circumstances.

Seventh:
You agree and acknowledge that when you agree to the service details that we send it to you via our available channels such as but not limited to (Whataspp, eMail and/or any channel you or we use to commincate) means you agree and acknowledge to on terms of use and privacy policy on our website whether you read it or not.

Eighth:
You agree and acknowledge that you don't have any right to cancel or end any services that you requested from us, under any cercumstances and you don't have right to request refund in full or part of service fee that you paid for.

Nine:
You agree and acknowledge that you are obligated to provide us with any imformation that we request from you in exchange for processing your request for the service provided to you. In the event that you refrain from implementing this condition, then we have the right to cancel your request and you are not entitled to claim refund of service fees that you paid in full or part thereof under any circumstance.

Tenth:
You agree and acknowledge that the information that you share with us is correct information and that you have shared it with us of your own free will, and you waive any rights you have towards that, and you agree and acknowledge that you have no right to demand that it be re-sent to you and/or to be deleted.

eleventh:
You agree and acknowledge that the buying of a Bigo Live account cannot be reversed once you have paid for the account. You are also not entitled to request that the account be replaced by another account or to recover the amount under any circumstances. You are also not entitled to demand any other additional services such as but not limited to (unblocking the account - unblocking the wallet - changing account data) and you agree and acknowledge that you bear full responsibility for using the account after receiving it.

twelveth:
You agree and acknowledge that you are fully aware that "Bigohelp.com" and/or "Independent Bigo Live Customer Service" is an independent website and services that is not affiliated and does not operate and is not under the management or supervision of BIGO TECHNOLOGY PTE. LTD. or one of its branches or one of its agents. You also agree and acknowledge that you are You have read terms of use, privacy policy and refund policy and you agree and acknowledge what they include.

Terms of use
Privacy Policy
Refund Policy

Thirteenth:
You agree and acknowledge that we have the right to modify, edit, change and/or remove any of terms of use, privacy policy and refund policy terms and conditions and/or any contenet on our website "Bigohelp.com" any time without notice or inform you before or after.