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Terms of Use

BigO Help | Independent Customer Services


First:
Terms of use and privacy policy for "BigOhelp.com", which is defined later within the terms of use and privacy policy as "we - our site - our services - our service - with us - with - BigOhelp - BigOhelp.com". By communicating with us through the methods available on our website "BigOhelp.com" in any way, you agree and acknowledge to the terms of use and the privacy policy described in this item and this page and Privacy Policy and Refund Policy..

Second:
You agree and acknowledge that "BigOhelp.com" is an independent website that provides customer services and online services on behalf of the user and at the request of the user himself with and full knowledge that the "BigOhelp.com" is not affiliated or managed or authorized by BigO TECHNOLOGY PTE. LTD. or any of its branches or official or unofficial agents. And communicating with us or requesting any of the services that we provide in any way through our website or through the communication methods available on our website means you agree and acknowledge to the terms of use.

Third:
You agree and acknowledge that we provide services such as but not limited to (Recover stolen/hacked accounts, change phone numbers, change BigO id, unblock banned accounts, create family groups and selling our accounts ...etc) as a third party and on behalf of the user and at the request of the user himself and not as a BigO TECHNOLOGY PTE. LTD. or authorized by them, and any required information that we ask from you it's the same requiring information that BigO TECHNOLOGY PTE. LTD. required to complete the service we provide and we do not have authority to change, modify and/or skipping those required information.

Fourthly:
You agree and acknowledge that when we require any information from you in order to provide our services successfully for you based on requirements BigO TECHNOLOGY PTE. LTD. those information will be shared and available for/with BigO TECHNOLOGY PTE. LTD. via their official channels (emails, whatsapp numbers and/or any other official channels). and we do not share those information with any other 3rd party under any circumstances except the channels you use to share your information with us such as but not limited to (eMail services, whatsapp, live chat or/and available channels we use on our website to let you communicate with us) those channels have their own terms of use and privacy policy and you should read them through their platforms and we are not responsible in behalf of them.

Fifthly:
You agree and acknowledge that we have the right to refuse and/or cancel your request at any time in cases such as but not limited to any kind of method/attempt for stealing another user's account, impersonation and/or attempting to manipulate and fraud. Also we have the right to cancel your request and consider it complete at any time, and you are not entitled to claim the refund of any fees you paid in full or part of it for the service provided to you without explanation or information.

Sixthly:
You agree and acknowledge that all our services that we provide to you are paid services and these fees are not charged by BigO TECHNOLOGY PTE. LTD., and we set service fees according to what appropriate for us. You are not entitled to object or request a refund of the service fee in full or part of it after paying it under any circumstances.

Seventh:
You agree and acknowledge that when you agree to the service details that we send it to you via our available channels such as but not limited to (Whataspp, eMail and/or any channel you or we use to commincate) means you agree and acknowledge to on terms of use and privacy policy on our website whether you read it or not.

Eighth:
You agree and acknowledge that you don't have any right to cancel or end any services that you requested from us, under any circumstances and you don't have a right to request a refund in full or part of the service fee that you paid for it.

Nine:
You agree and acknowledge that you are obligated to provide us with any imformation that we request from you in exchange for processing your request for the service provided to you. In the event that you refrain from implementing this condition, then we have the right to cancel your request and you are not entitled to claim refund of service fees that you paid in full or part thereof under any circumstance.

Tenth:
You agree and acknowledge that the information that you share with us is correct information and that you have shared it with us of your own free will, and you waive any rights you have towards that, and you agree and acknowledge that you have no right to demand that it be re-sent to you and/or to be deleted.

eleventh:
You agree and acknowledge that the buying of a BigO Live account cannot be reversed once you have paid for the account. You are also not entitled to request that the account be replaced by another account or to recover the amount under any circumstances. You are also not entitled to demand any other additional services such as but not limited to (unblocking the account - unblocking the wallet - changing account data) and you agree and acknowledge that you bear full responsibility for using the account after receiving it.

twelveth:
You agree and acknowledge that you are fully aware that "BigOhelp.com" and/or "Independent BigO Live Customer Service" is an independent website and services that is not affiliated and does not operate and is not authorized and is not under the management or supervision by BigO TECHNOLOGY PTE. LTD. or one of its branches or one of its agents. You also agree and acknowledge that you have read terms of use, privacy policy and refund policy and you agree and acknowledge what they include.

Terms of use
Privacy Policy
Refund Policy

Thirteenth:
You agree and acknowledge that we have the right to modify, edit, change and/or remove any of terms of use, privacy policy and refund policy terms and conditions and/or any contenet on our website "BigOhelp.com" any time without notice or inform you before or after.