If you lost access to your Bigo live account whether forgot login information such as phone number and password, or someone hacked it by pretending that you've won diamonds and beans or even someone has stolen it from you in any way you can follow instructions below to retrieve it and log in again.
How to recover Bigo account
- Contact us on Whatsapp.
- Write your BIGO ID.
- Follow instructions that we sent to you.
- Once it's recovered you can log in again.
Read the service description below before messaging us - Service fees apply.
Service Details
- Service name: Recover Account.
- Fees: Start from 120 US Dollar.
- Payment options: Payoneer - Bank transfer - USDT (Crypto).
Frequently Asked Questions.
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How do I retrieve Bigo account
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By following the instructions above you can retrieve your Bigo account.
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How do I log in to Bigo
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By using your login information phone number, and password or using the same method you've registered your account such as email or linked social media account.
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I forgot my phone number and password
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By following the instructions above or referring to change phone number service.
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My account has been banned
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Go to Banned Account service to recover your account to normal status.
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How long it takes recovering the account
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Usually, take 24 hours, but in some cases may take 3 working days. Make sure that you completed your request on time to avoid delays.
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What is Bigo Live Help email and phone number?
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You can chat us or email us on:
eMail: feedback@bigohelp.com
WhatsApp: +13134666647
— Make sure you explain your message and write your Bigo ID. Otherwise will be ignored.