If you've lost access to your BIGO LIVE account due to hacking, theft, or forgotten login information such as your phone number and password, don't worry. You can retrieve your account by following a few simple steps to get in touch with our support team.
Self-RecoveryWhat is Self-Recovery?
This option allows you to recover your BIGO LIVE account instantly by yourself, you must provide the correct information to process your request automatically without delay to recover your account.
—This option is recommended if you want to recover your account in a few minutes.
If your account has been hacked or stolen, it's crucial to contact us immediately. Our dedicated support team is ready to assist you in recovering your account swiftly. By providing the required information and following the given instructions, you can ensure a smooth recovery process.
Regaining access to your BIGO LIVE account is straightforward when you reach out for help. Whether you have forgotten your login details or faced a security breach, our support team is here to help you get back online. Follow the steps mentioned, and you'll be able to enjoy BIGO LIVE once again in no time.
To recover your BIGO LIVE account, send your request to our support team on WhatsApp, including your BIGO ID. Follow the instructions provided by our team to regain access.
If your BIGO LIVE account has been hacked, stolen, or accessed without your authorization, contact us immediately. We will help you recover your account and any diamonds or beans lost during the unauthorized access.
Open the BIGO LIVE app and navigate to your profile. Your BIGO ID is located under your picture. You can also find it in your profile settings, listed under your nickname starting with "ID:".
To reset your BIGO LIVE password, your account must be linked to a reachable phone number. If your linked phone number is no longer usable, expired, or unable to receive a verification code, visit our page on changing your BIGO LIVE phone number.
Recovering a BIGO LIVE account typically takes 2-3 working days. Our team will process your request promptly to restore your access as quickly as possible.
A service fee is required to recover your BIGO LIVE account with a guaranteed result. As a paid service, we prioritize your request, ensuring a response and processing within a few hours and recovery within 2-3 working days. This service includes 24/7 support via WhatsApp.
To contact BIGO LIVE support, use WhatsApp, email, or our contact form. Visit the Contact BIGO LIVE page for detailed instructions.