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Bigo Live Help
Bigo Live Agency FAQ

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Bigo Live Agency FAQ
Frequently Asked Questions.

What is Bigo Live Agency?
Bigo Live Agency is a business model partnership that allows you to recruit hosts to work on the Bigo Live App as streamers and get paid on a monthly basis. As an agent you get paid monthly a percentage on each host you bring to the platform.
How to become Agency owner?
Anyone can apply to become a Bigo Live Agent and create their own agency by filling out this form:
All requirements are mentioned on the form, there are no other requirements.
Do I need office or Company?
No, a physical presence is not required. You can operate your agency entirely online from anywhere.
Except if you want to maximize your profits and choose an Agency LLC Company, in this case, we will establish an LLC company in the USA for you which also you can operate online with no physical place required.
What is Agency types and differences?
Domestic Agency: Recruit hosts within your country.
Regional Agency: Recruit hosts across countries in your region.
International Agency: Recruit hosts globally from any country.
Diamonds Reseller Agency: Recruit hosts globally from any country; also operates as a diamonds reseller agency for additional income.
Agency LLC Company: It allows you to establish your own company in the United States of America and register an international agency to recruit hosts and sell diamonds, as well as open bank accounts in the name of your company and deal with hosts officially without restrictions or limitations, accredited international company.
How much do I get paid as an agent?
Domestic Agency: You get 20% monthly per host.
Regional Agency: You get 25% monthly per host.
International Agency: You get 30% monthly per host.
Diamonds Reseller Agency: You get up to 40% profit per diamonds package; 30% monthly per host.
Agency LLC Company: You get up to 55% profit per diamonds package; 55% monthly per host.
How much does the host get paid?
Hosts earn monthly salaries based on achieving targets, starting at $80 for 10,000 beans received.
How long does it take to register an agency?
Applications are typically reviewed and approved within 3-5 working days up to 30 working days, with communication via WhatsApp or email for any corrections.
How long does it take the host to be accepted?
New hosts you recruit will need a LIVE audition and review within 24 hours, with approval granted within 24-48 hours upon successful completion.
I am a host can I register my own Agency?
Yes, You can register your own agency and you can choose to leave your current agency and work under your own agency.
How to leave my current agency?
As a host, you have a contract with your current agency, in order to cancel this contract and revoke it you will need to apply for agency.
Once you apply for your own agency, your current contract will be canceled automatically. Which means you don't need an approval from your current agency.
Note: you can't cancel your current contract without applying for your own agency. This is the only way to leave and cancel your current agency before your contract ends and/or is renewed.
Do I need to pay monthly fees for the Agency?
No, there are no monthly fees for the agency except one-time fees upon registration.
Except for Agency LLC Company, you will need to pay the state yearly tax which is 100 USD in the next year. Which is required to keep your LLC Company operated in the United State of America.
Have more inquiries?
If you have more inquiries, we are happy to assist you by email. Please send your detailed inquiry to feedback@bigohelp.com.
Note: We prioritize emails that include detailed information. Generic messages asking for help may not receive a response.

Diamonds Reseller & LLC Agency
Frequently Asked Questions.

How to become a Bigo Live Diamonds Reseller?
To start your business as a Bigo Diamonds Reseller or LLC Agency, apply here: Register as a Bigo Diamonds Reseller.
Choose the type you want to register for and fill out the required information.
How to manage my Reseller Agency?
Once your agency is registered, you can manage it from your account dashboard, where you can purchase packages, create your own packages, set prices, fulfill orders, and access more settings.
How to purchase Diamond Packages?
As a diamonds reseller, you can purchase diamond packages from the vendor panel here: Diamonds Resellers Agency Panel.
How to create my own diamond packages?
After purchasing a diamond package, it will appear in your dashboard with statistics related to the package. This package will be marked as a "Parent Package".
Click the "Create Package" button on the Parent Package to split it into smaller packages with your preferred diamond amounts and prices.
How to link my Reseller Panel to my Web Store?
Your diamond reseller account includes an API key you can use to connect your web store to your reseller panel.
If you have a WooCommerce, Shopify, or any other e-commerce platform, you can manage your reseller panel and fulfill orders automatically through your store.
What is the best price rate to sell Bigo Diamonds?
You can set your own prices based on the packages you create. We recommend pricing close to the market rate to attract more customers, but you are free to set any price.
How to fulfill orders?
You can fulfill orders manually through your Reseller Panel or automatically via your connected Web Store.

To fulfill orders manually:
When you receive an order, you will get a notification.
Log in to your Reseller Panel to view order details.
Confirm that payment has been received.
Click the "Fulfill Order" button.
The diamonds will be instantly delivered to the user’s account, and the amount will be deducted from your Parent Package.

If using your Web Store, the fulfillment process will depend on the platform you use but follows similar steps as with other online products.
Can users file a dispute or request a refund?
We do not handle disputes or refunds directly, as you will use your own payment methods. You are responsible for resolving any issues with the user and your chosen payment gateway.
Payment gateways may include banks, digital wallets, or services such as Stripe, PayPal, 2Checkout, and others you use to receive payments.
Are there any annual or monthly fees?
No, there are no extra, annual, or monthly fees for any agency type except for the "LLC Agency", which requires an annual fee of $100 to keep your company active.
What is the difference between Diamonds Reseller and LLC Agency?
Both options allow you to recruit hosts, sell diamonds, and operate as a business partner.
As a "Diamonds Reseller", you operate under the reseller program name.
As an "LLC Agency", you own an LLC company, allowing you to operate under your own business name and sign contracts independently.

Which option is better for you?
If you're located in a restricted country like Russia or certain Middle Eastern countries, you may have difficulty offering global payment options. With an LLC Agency, you can operate as a U.S.-based company, opening access to banking services like Stripe, Shopify, PayPal, and more, without local restrictions.
Therefore, the LLC Agency is ideal if you want to operate without limitations.
Have more inquiries?
If you have more inquiries, we are happy to assist you by email. Please send your detailed inquiry to feedback@bigohelp.com.
Note: We prioritize emails that include detailed information. Generic messages asking for help may not receive a response.
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